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I think everyone has had one too many phone calls from people wanting to clean your ducts. I knew ours needed cleaning because they had not been cleaned since we moved in several years ago. I decided to go online and check out customer comments and reviews on duct cleaning companies. I also wanted to check out how the different companies responded not only to the good but the not so good customer comments. I finally settled on Power Vac (a Hamilton franchise). One of the things I liked about Power Vac was it’s policy of never doing unwanted call-backs. And they didn’t. I called for a quote and spoke directly with the owner. Their prices were set and more than reasonable. A couple of weeks later I decided to have the ducts cleaned (no call-backs). We set up an appointment time, they showed up when they said they would and the work was done. Afterward, there was a minor problem. I called Power Vac and they quickly corrected the problem – no muss, no fuss. I don’t know about the other franchises but when we need to get our ducts cleaned again…Power Environmental/ Power Vac Services.

The service was provided quickly and on time we agreed for. Staff is very professional, fast to respond and easy to communicate with.

I stopped in on an emergency basis just to see what my next step would be (found the dressed "a" word when taking down some material). They talked me through everything and tried to sell me nothing. I can't tell you how refreshing that was. The job got done quickly and extremely professionally. I couldn't be more impressed by the Power Vac team. 10/10 would recommend.

Very friendly, professional and on time. Very clean

Incredible customer service! Reliable and affordable. Will use time and time again!

From the initial phone call with Norine, to the trouble-shooting from John, to the remedial work from David and Adrian...the experience with every individual along the way was consistent. Courteous, professional, transparent, and knowledgeable. Norine made an awesome first impression by taking the time to walk thru different possible scenarios and solutions to our low flow issue. The same care and effort came from John on his visit to our home. He was able to isolate the potential problem. And David and Adrian finished off our very positive experience...as with Norine and John...they showed their expertise and helped us get our desired results! Very grateful for the team at Power Vac!

While there was an issue with the job done, the customer support was excellent and the company worked hard and quickly to fix the problem. It isn’t always easy to find a company that has good customer service these days. I would definitely use Power Vac again.

Staff were on time and very personable. I only wish that I could of seen the dirt from the vents.

Our dryer vent was clogged and we needed to get it fixed fast as the laundry was piling up. We called several vendors who were booked out weeks. Also only a very few specialized in dryer vents. There were a lot of HVAC duct cleaning services but they would not hook back my dryer and test it before they left. We found the services quick, came the very next day, did a professional job and cleaned up after themselves. And certainly went above and beyond than what I expected.

Professional and excellent service. It was a difficult job and they did a very professional and careful job. We would use them again.

The team did everything to accommodate my other planned activities in their schedule. They quickly responded to complete the work. Well Done!!!

Very pleased with the job they did, very professional and courteous. Would highly recommend this company.

Norine was so quick to respond to my inquiry regarding asbestos removal. Super friendly, very very knowledgeable! The best interaction I've had with any type of business of any kind in a long time! 100% use Norine and her business for anything she has to offer!

Extremely professional staff from office to servicemen. We were very happy with the job done and the cost of having our vent system cleaned. We would highly recommend Power Vac Services.

Zach from power vac was great. Super professional and very quick. Fantastic job!